Version 2026-10-19. These Terms apply from 19 October 2026. Existing customers are asked to accept them in the platform. Until they do, the previous version keeps applying to them for up to thirty (30) days from when they are first asked, after which the platform can only be used once these Terms are accepted.

1. Who we are and who these Terms are for

dynares is operated by DYNAMIC RESOURCES SRL, a Romanian company registered with the Trade Register under no. J2025076565002, unique registration code (CUI) 52645980, EU VAT number RO52645980, with its registered office at Șoseaua București-Ploiești nr. 19-21, Băneasa Business Center, Biroul MR8, Etaj 6, Sector 1, 077190 București, Romania (“dynares”, “we”, “us”). You can reach us at [email protected].

dynares is for businesses only. The platform is offered exclusively to companies, sole traders and other professionals acting for purposes related to their trade, business or profession (“Customer”, “you”). It is not offered to consumers. When you sign up, you confirm that you are acting on behalf of a business and that you are authorised to bind it to these Terms. Consumer protection rules that apply only to consumers, such as the 14-day right of withdrawal, therefore do not apply. If you are a consumer, do not use dynares.

2. Definitions

“Website” means https://dynares.ai.
“Platform” means the dynares software-as-a-service available after login at https://dynares.app, including landing pages we host for you.
“Managed Service” means the account management service included in the Business+ plan (section 8).
“Services” means the Platform and, where included in your plan, the Managed Service.
“Workspace” means a Customer account in the Platform. One Customer may have several Workspaces.
“Authorised Users” means the people you invite to a Workspace, such as employees, contractors or agency staff.
“Customer Data” means data you or your Authorised Users submit to the Services, data the Services collect on your behalf (for example from visitors to your landing pages, form submissions, calls, and your connected advertising and CRM accounts), and the outputs generated for you.
“Plan” means the subscription plan you choose (Pro, Business or Business+), with the features, limits and billing cycle shown at checkout.
“Ad Accounts” means your accounts with advertising platforms such as Google Ads and Meta.
“Ad Spend” means the amounts charged by advertising platforms for your ads.
“Agreement” means these Terms, the Data Processing Agreement (“DPA”), the plan and price shown at checkout, and any order form signed by both parties.

3. Accepting these Terms

You accept the Agreement when you create your account, where a notice next to the sign-up button links to these Terms, or when you click “Accept and continue” on a new version shown in the Platform. We record the version you accepted, the date and time, and the IP address used.

Express acceptance of specific clauses. Under articles 1202–1203 of the Romanian Civil Code, you expressly accept the following clauses when you accept the Agreement: automatic renewal and automatic conversion of the trial (sections 6.2 and 7.3); usage charges (section 7.5); no refunds (section 7.7); price and Terms changes (sections 7.9 and 19); suspension and termination by dynares (section 16); limitation of liability and exclusion of warranties (sections 14 and 15); your indemnity (section 17); and governing law and exclusive jurisdiction of the Bucharest courts (section 20).

4. The Services

The Platform helps you plan, build, run and measure paid advertising. Depending on your Plan, this includes: Google Ads campaign creation, management and optimisation; AI-generated landing pages, ad copy and assets; keyword research; competitor intelligence; A/B testing; lead capture forms; analytics and reporting; click-fraud detection; call tracking; lead enrichment; and integrations with Google Ads, Meta, Google Tag Manager, CRMs (such as HubSpot and Pipedrive), Slack and telephony providers. The current features of each Plan are described on our pricing page and in the Platform.

We develop the Platform continuously. We may add, change or remove features. We will not remove a core feature of your Plan during a paid billing period without giving you at least thirty (30) days’ notice. If such a change materially reduces your Plan, you may cancel and receive a pro-rata refund of prepaid fees for the remaining period.

dynares is not a telecommunications provider, a law firm, or an SEO agency. We do not guarantee that content complies with laws or advertising policies that apply to you.

5. Accounts, Authorised Users and agencies

You must give accurate information and keep it up to date, including your billing and VAT details.
You are responsible for everything done in your Workspaces by your Authorised Users, and for keeping login details secure. Tell us immediately at [email protected] if you suspect unauthorised access.
Agencies. If you use dynares to serve your own clients, you are our Customer for all of your clients’ Workspaces. You confirm that you have each client’s authorisation to connect their Ad Accounts, websites and data. You remain responsible for paying for those Workspaces. You must give your clients privacy information that is at least as protective as the DPA.
We may refuse sign-ups, and limit free trials to one per business or website domain.

6. Plans and free trial

6.1 Plans

We currently sell three Plans:

Pro: monthly or annual billing.
Business: monthly or annual billing.
Business+: annual billing only. Includes the Managed Service (section 8).

The prices, included usage and limits for each Plan are those shown at checkout and on our pricing page on the day you subscribe. The Free and Starter plans are no longer sold. Workspaces that already have them keep them on the terms that applied when they were taken out, until they change plan. We may stop providing the Free plan with thirty (30) days’ notice.

6.2 Free trial

Paid Plans start with a free trial of seven (7) days. To start it, you provide a payment card. We make a verification charge of €0.10, which is refunded straight away.
When the trial ends, it automatically becomes a paid subscription to the Plan and billing cycle you selected, and your card is charged the full price for the first billing period (plus VAT where applicable), unless you cancel before the trial ends. You can cancel in Workspace Settings → Billing.
Some features are not available during the trial, such as publishing campaigns to Google Ads. Pageviews over your allowance in a month that overlaps your trial are not charged.

7. Prices, billing and payment

7.1 Prices and VAT

Prices are in euros (EUR) and exclude VAT. Amounts shown in other currencies are estimates; you are charged in EUR. We apply VAT according to EU rules: reverse charge for EU businesses with a valid VAT number (validated through VIES), 21% Romanian VAT for EU customers without a valid VAT number, and no VAT for customers outside the EU unless the law requires otherwise. You are responsible for any other taxes, duties or bank charges on your side.

7.2 Payment

Payments are taken by card through our payment provider, Revolut. You authorise us to charge your stored card for subscription fees, usage charges and taxes when they are due, without asking you again each time (merchant-initiated payments). Invoices are issued electronically and are available in the Platform.

7.3 Billing cycles and automatic renewal

Monthly subscriptions renew automatically every thirty (30) days.
Annual subscriptions renew automatically every year for another year. Annual billing is paid upfront.
Each renewal is charged at the price that applies at that time (see section 7.9). You can turn off renewal at any time by cancelling (section 16.1). Cancelling takes effect at the end of the current billing period.

7.4 Upgrades and downgrades

Upgrades take effect immediately and start a new billing period from the day of the upgrade. Downgrades take effect at the end of the current billing period. You cannot downgrade to a plan that is no longer sold.

7.5 Usage charges

Each Plan includes a monthly allowance of pageviews and, where applicable, lead enrichments. If you use more than your allowance in a calendar month, we charge the extra usage at the rates below. We charge your card on file at the start of the following month, and issue an invoice and an email receipt.

	Pro	Business	Business+
Included pageviews per month	50,000	500,000	Unlimited
Extra pageviews	€0.008 each	€0.004 each	Not charged
Included lead enrichments per month	50	250	3,000
Extra lead enrichments	Not available	€0.20 each	€0.15 each

Workspaces that still have the legacy Starter plan are charged €0.012 per extra pageview.
Pageviews are visits to landing pages served by dynares, as measured by our systems. Traffic we identify as bots or crawlers, and visits to your own website that you track with dynares, are not counted.
Extra lead enrichments are only used if you turn on overages in your settings.
Monthly usage totals below €1.00 are waived.
Usage charges start with usage in December 2026. We do not charge for earlier months.
Disputes. If you think a usage charge is wrong, tell us at [email protected] within thirty (30) days of the invoice. If you don’t, the charge is considered accepted. This does not limit your right to prove that our measurement was clearly wrong.

7.6 Failed payments

If a payment fails, we retry it up to three (3) times and notify you by email. If the amount is still unpaid after the last attempt, we may suspend the Services (section 16.2) until it is paid. Late payments bear statutory penalty interest under Romanian Law 72/2013 on combating late payment, together with a fixed recovery cost of the RON equivalent of €40 per invoice where that law applies.

7.7 No refunds

All payments are non-refundable. This includes unused time after you cancel or downgrade, unused allowances, and annual fees. The only exceptions are:

you cancelled your trial before it ended but were still charged. We refund that charge when you contact support;
we made a billing error;
section 4 (material reduction of your Plan), section 16.3 (termination by us without fault on your side) or section 19 (rejected Terms changes) gives you a pro-rata refund; or
a refund is required by mandatory law.

7.8 Ad Spend is separate

Our prices never include Ad Spend. Ad Spend is billed by the advertising platform directly to you, under your contract with that platform.

7.9 Price changes

We may change Plan prices or usage rates by giving at least thirty (30) days’ notice by email or in the Platform. Changes apply from your next renewal after the notice period. If you don’t agree, cancel before the renewal. Annual prices already paid are not changed during the annual period.

8. Business+ Managed Service

8.1 What is included

With Business+, a dedicated dynares account manager runs your Google Ads account with the help of the Platform. This includes campaign structure, keywords and negative keywords, ads, landing pages built in dynares, bidding and budget pacing within the limits you set, conversion tracking set-up, and regular reporting and review calls. The scope, the budget limits and the approval rules are agreed with you at onboarding and can be updated in writing (email is enough).

8.2 Access and approvals

You give us access to your Google Ads account (and other accounts needed) through the Platform’s integrations or through the platform’s user-access features. You can revoke access at any time; the Managed Service stops while access is revoked.
You set the maximum daily or monthly Ad Spend. We do not exceed it on purpose. Advertising platforms may still spend more than the daily budget on a given day, within their own rules.
We ask for your approval before launching new campaigns, entering new markets, or raising budgets above the agreed limits. Routine optimisations within the agreed scope do not need separate approval.
You provide accurate information about your products, prices, offers, claims and legal requirements in a timely way. You are responsible for that information and for approving claims that need substantiation.

8.3 Responsibilities and results

We perform the Managed Service with reasonable skill and care, as an obligation of means (obligație de mijloace), not of result. We do not guarantee any particular result, such as traffic, leads, sales, cost per click, cost per acquisition or return on ad spend. Results depend on factors outside our control, such as the market, competition, your offer and website, and the advertising platforms’ algorithms and policies.

8.4 End of the Managed Service

When Business+ ends, the Ad Accounts, campaigns and their history stay yours. We remove our access within ten (10) business days, and give you a written handover summary on request. We do not pause or delete your campaigns unless you ask us to. After the handover, you are responsible for any campaigns that keep running.

9. Your Ad Accounts and advertising responsibility

You hold your Ad Accounts in your own name, under your own contracts with the advertising platforms. You remain the advertiser, and you are responsible for all Ad Spend and for complying with the platforms’ policies and with advertising law.
The Platform can create, change, pause and publish campaigns, keywords, budgets and bids in your Ad Accounts when you, your Authorised Users or (for Business+) our account manager instruct it to, including through automation rules and AI recommendations you approve or enable. Check budget limits and automation settings before enabling them.
Except where caused by our gross negligence or intent, we are not liable for Ad Spend, for ad disapprovals, or for suspension of your Ad Accounts by an advertising platform, including when they result from campaigns created with the Platform.
When you connect a Google account, our use of data received from Google APIs follows the Google API Services User Data Policy, including its Limited Use requirements. See our Privacy Policy.

10. Acceptable use and content rules

You and your Authorised Users must not use the Services to:

publish or advertise anything illegal, misleading, defamatory, discriminatory, hateful, or harmful to minors; or anything that infringes intellectual property, privacy or other rights;
advertise products or services that are illegal in the target market, or that advertising platforms prohibit;
collect personal data without a lawful basis, send unsolicited marketing in breach of e-privacy law, or record calls without the notices or consents required by law;
run phishing, malware or scam pages, or impersonate another business;
break, probe or overload the Services, get around limits or security, or reverse-engineer the Platform except where the law allows it;
scrape, copy or resell the Platform, or use it to build a competing product;
use the Services from, or for, countries or people subject to EU, UN or US sanctions.

Content we host for you. Landing pages and forms hosted by dynares are your content. You are responsible for them, including legal notices, cookie consent for your own trackers, and privacy information for your visitors. We do not monitor hosted content in general. Anyone can report illegal content hosted by dynares to [email protected] with the URL, an explanation of why it is illegal, and their contact details. We review reports promptly and may remove or disable content, telling you the reason, as required by the EU Digital Services Act. You can contest the decision by replying to our notice.

Third-party websites and reviews. When you ask us to import content from a website or a review platform (for example testimonials), you confirm that you own that content or are allowed to use it, and that importing and publishing it is allowed under the source’s terms and advertising law.

Call tracking and recording. If you enable call recording, you are responsible for the notices and consents required in every country involved. Call recordings are kept for up to ninety (90) days unless you set a shorter period. Tracking numbers are provided by third-party telecom providers, under their terms.

11. AI features

The Services use AI models, including from third-party providers, to generate content (such as landing pages, ad copy and images), analyse data (such as calls and leads), and make recommendations.
AI output can be wrong, incomplete, out of date, similar to content generated for others, or not compliant with laws and policies. You must review output before you publish it or rely on it. You are responsible for content you publish.
Where the law requires it, you are responsible for disclosing to your audience that content was generated or manipulated by AI, or that they are interacting with an AI system. This includes the obligations that apply under article 50 of the EU AI Act.
The in-app assistant gives automated answers. They are not professional, legal or financial advice.
We do not use Customer Data to train third-party AI models. Our providers are bound by contract not to use it for training their models.

12. Intellectual property

The Platform, its software, design, templates and documentation belong to dynares or its licensors. We give you a non-exclusive, non-transferable right to use the Services for your business during your subscription, within your Plan.
Customer Data stays yours. You give us a non-exclusive licence to host, copy, process and display it only to provide, secure and support the Services, and as described in the DPA.
As between you and us, the outputs generated for you (such as landing pages and ad copy) belong to you, as far as the law allows, subject to the AI providers’ terms. We do not claim ownership of them. Platform templates and components remain ours, and you may use them as part of your outputs.
We may use aggregated, anonymised statistics that do not identify you, your clients or any individual to operate and improve the Services.
If you send us feedback, we may use it freely.

13. Data protection, confidentiality and security

13.1 Personal data

For personal data in Customer Data, you are the controller and dynares is your processor. The Data Processing Agreement applies and forms part of the Agreement. Our sub-processors are listed on the sub-processors page. For our own processing as a controller (such as your account, billing, our website and our marketing), see the Privacy Policy.

13.2 Confidentiality

Each party keeps the other’s non-public business information confidential, uses it only to perform the Agreement, and shares it only with staff, advisers and sub-processors who need it and are bound by similar obligations. This does not apply to information that is public through no fault of the receiving party, was already lawfully known to it, or must be disclosed by law or by order of an authority (in that case, the other party is told where allowed). These obligations last for three (3) years after the Agreement ends, and for trade secrets as long as they remain secret.

13.3 Security

We apply appropriate technical and organisational security measures, described in the DPA. These include encryption of data in transit, access control with least privilege, two-factor authentication options, logging of administrative actions, and backups. No system is completely secure. You are responsible for your users’ credentials and devices.

14. Availability and support

We aim for high availability of the Platform, but we do not guarantee uninterrupted or error-free operation unless a separate service level agreement is signed. We may carry out maintenance, giving notice in advance when it is planned and likely to cause noticeable downtime. The Services depend on third parties (such as cloud hosting, advertising platforms, AI providers and payment providers). We are not responsible for their outages or changes, or for changes to their APIs that limit features. Support is available by email and in the Platform on Romanian business days.

15. Warranties and limitation of liability

15.1 No other warranties

Apart from what these Terms expressly say, the Services are provided “as is” and “as available”. As far as the law allows, we exclude all implied warranties, including fitness for a particular purpose. Marketing statements, case studies and examples on the Website describe results achieved by specific customers. They are not promises of results for you.

15.2 Excluded damages

Neither party is liable for indirect or consequential loss, loss of profit, revenue, business, goodwill or opportunity, wasted Ad Spend, or loss of data that could have been prevented by keeping reasonable copies.

15.3 Liability cap

Each party’s total liability arising out of or related to the Agreement in any twelve (12) month period is limited to the fees you paid to dynares for the Services in the twelve (12) months before the event giving rise to the claim.

15.4 What is not limited

Nothing in the Agreement limits or excludes liability: for damage caused intentionally or by gross negligence (article 1355 of the Romanian Civil Code); for death or personal injury; for your obligation to pay fees and usage charges; for breach of section 10 (acceptable use) or your indemnity in section 17; or for any liability that cannot be limited by law.

16. Cancellation, suspension and termination

16.1 Cancellation by you

You can cancel at any time in Workspace Settings → Billing or by writing to [email protected]. Cancellation takes effect at the end of the current billing period (or the trial). You keep access until then. Fees already paid are not refunded (section 7.7).

16.2 Suspension by dynares

We may suspend all or part of the Services, with notice where reasonably possible, if: an amount is overdue after the payment retries; you or your Authorised Users seriously or repeatedly breach section 10; a law, an authority or an advertising platform requires it; or there is a security risk to the Services or other customers. We limit the suspension to what is necessary and lift it once the cause has been resolved.

16.3 Termination by dynares

We may terminate the Agreement by written notice with immediate effect if you materially breach it and do not remedy the breach within fifteen (15) days of our notice (or straight away if it cannot be remedied), if an amount is overdue for more than thirty (30) days, or if you become insolvent. This is a termination clause (pact comisoriu) within the meaning of article 1553 of the Romanian Civil Code. We may also end the Agreement without cause by giving you sixty (60) days’ notice. In that case, we refund any prepaid fees for the period after termination on a pro-rata basis.

16.4 Your data when the Agreement ends (switching and export)

Before the end of your subscription, and for thirty (30) days afterwards, you can export your leads from the Platform. On request to [email protected], we also provide your other Customer Data in a commonly used, machine-readable format (such as CSV or JSON) at no extra charge.
If you want to move to another provider, we support the switch as required by the EU Data Act (Regulation (EU) 2023/2854). You can ask to switch with up to two (2) months’ notice, and we cooperate during a transition period of up to thirty (30) days.
After that, we delete or anonymise Customer Data according to the DPA and our retention rules. Invoices and accounting records are kept for as long as Romanian accounting law requires.
Landing pages hosted by dynares stop being served when the subscription ends.

16.5 Survival

Sections that by their nature should continue after the Agreement ends do so, including sections 7 (amounts due), 12, 13, 15, 17 and 20.

17. Your indemnity

You will defend and indemnify dynares against third-party claims, fines and reasonable costs arising from: content you or your Authorised Users publish or ask us to publish; your ads and products; your breach of section 10 or of data protection or advertising law; or any agency client’s claim relating to your services to them. We will tell you promptly about the claim, let you control the defence, and cooperate reasonably.

18. Force majeure

Neither party is liable for delays or failures caused by force majeure or events beyond its reasonable control (article 1351 of the Romanian Civil Code), such as natural disasters, war, cyber-attacks we could not reasonably prevent, widespread internet or cloud outages, or acts of authorities. This does not apply to payment obligations.

19. Changes to these Terms

We may change these Terms. For material changes, we give you at least thirty (30) days’ notice by email and in the Platform, and ask you to accept the new version. If you don’t agree, you may cancel before the change applies. If you have prepaid an annual subscription, we refund the unused part pro rata. Changes required by law, or that only add features or are clearly in your favour, may apply sooner.

20. Governing law and disputes

The Agreement is governed by Romanian law, excluding its conflict-of-laws rules and the UN Convention on Contracts for the International Sale of Goods. Before going to court, the parties try to resolve disputes in good faith for thirty (30) days after one of them notifies the other in writing. Disputes are then settled exclusively by the competent courts in Bucharest, Romania.

21. General

Entire agreement. The Agreement is the entire agreement between you and dynares about the Services. Any purchase order terms you send do not apply. If the Agreement’s documents conflict, a signed order form prevails, then the DPA (for personal data), then these Terms.
Assignment. You may not transfer the Agreement without our written consent. We may transfer it to a company that takes over the Services, and will tell you if we do.
Subcontracting. We may use subcontractors. We remain responsible for them.
Severability. If a clause is invalid, the rest remains in force, and the invalid clause is replaced by a valid one as close as possible to its purpose.
No waiver. Not enforcing a right does not waive it.
Notices. We send notices to the email address of your Workspace owner or administrators, or in the Platform. You send notices to [email protected].
Language. The English version of these Terms is the binding version. Translations are provided for convenience.
Publicity. We do not name you as a customer in our marketing without your permission.

22. Contact

DYNAMIC RESOURCES SRL
Șoseaua București-Ploiești nr. 19-21, Băneasa Business Center, Biroul MR8, Etaj 6
Sector 1, 077190 București, Romania
Trade Register: J2025076565002 · CUI: 52645980 · VAT: RO52645980
Email: [email protected]

Terms and Conditions